Privacy Policy

1. Overview & Controller

This Privacy Policy explains how Pink Oaks Luxury Residences ("Pink Oaks", "we", "our", or "us"), located at D-169, Bhrigu Marg, Bani Park, Jaipur, Rajasthan 302016, collects, uses, protects, and handles personal data submitted by visitors through our website (pinkoaks.in) and digital enquiry channels.

2. Personal Information We Collect

When you submit an enquiry, request a call, or contact our sales concierge, we may collect:

• Identity Information: Full name and contact salutation.
• Contact Details: Phone number and email address.
• Preferences & Enquiries: Specific residence interests (e.g. 3 BHK Unit Plan A/C, 4 BHK Unit Plan B, floor preferences), site visit requests, and custom messages.
• Technical Information: Standard anonymised logs including browser type, referring URLs, and device viewport indicators.

3. Purpose and Legal Basis of Processing

We collect and process your information solely to respond to enquiries and provide sales services:

• Responding to your specific residence enquiries and sharing detailed floor plans, brochures, and pricing information.
• Scheduling guided site visits to our sales office and sample flat in Bani Park, Jaipur.
• Providing regulatory and project updates as required under the Real Estate (Regulation and Development) Act, 2016 (RERA Registration No. RAJ/P/2025/3489).
• Fulfilling compliance obligations under applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act, 2023).

We never sell, rent, or trade your personal information to third parties for commercial marketing purposes.

4. Data Retention & Security

We retain enquiry details only as long as necessary to facilitate your real estate evaluation and comply with statutory legal requirements. All collected lead information is transmitted over encrypted SSL/TLS channels and stored in secure, access-controlled databases with industry-standard security protocols.

5. Cookies & Tracking

Our website uses essential and performance cookies to optimise site navigation, remember your cookie preferences, and ensure responsive page performance. You may manage or decline non-essential cookies via our cookie notification banner or through your browser settings.

6. Your Rights & Contact Information

You have the right to access, update, correct, or request the deletion of your personal data held in our systems at any time, in accordance with the Digital Personal Data Protection Act, 2023. To exercise these rights or make an enquiry regarding your data, please reach out directly: